Object
These general terms and conditions apply between: The company Badam TS, (EI TSEDENDORJ Badam Ochir), whose head office is located at 8 avenue de la Porte Chaumont, 75019 Paris, registered in the Trades Directory of the Chamber of Trades and Crafts under the SIRET number 527.895.213.00033. Hereinafter referred to as "Badam TS" And Any natural person visiting and/or making a purchase via the website www.badamts.fr. Hereinafter referred to as "Internet user" These conditions aim to define the terms of distance selling between Badam TS and the Internet user, from ordering to payment and delivery. They regulate all the steps necessary for placing the order and ensure the follow-up of this order between the contracting parties. The order implies irrevocable acceptance of the general terms and conditions of sale. These general terms and conditions of sale may be subject to change; the applicable conditions are those in force on www.badamts.com on the date the Internet user places the order. The Internet user declares: to have the capacity to conclude this contract, i.e. to be of legal age and not to be under guardianship or curatorship.
Products
The products offered for sale by Badam TS are those appearing on the site www.badamts.com on the day the Internet user consults the site. The products are offered for sale within the limit of available stocks. The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions occur in this presentation, Badam TS cannot be held liable. The photographs and texts illustrating the products are for information purposes only and do not form part of the contractual scope.
Price
Prices are shown in euros (€) including VAT (20% VAT applicable to all orders delivered in France - for intra-community deliveries VAT exemption, article 262 ter, I of the CGI, subject to the provision of the intra-community VAT level) and excluding delivery costs which remain the responsibility of the Internet user unless otherwise stated or under special conditions. Badam TS reserves the right to modify its prices at any time. The products will be invoiced on the basis of the rates in effect at the time the order is registered.
Order
Any order implies express and irrevocable acceptance of the prices and descriptions of the products available for sale. The Internet user declares to have read and irrevocably accepted these general terms and conditions of sale before placing his order. Validation of the order implies acceptance of these general terms and conditions of sale. In order to allow the Internet user to return to his order before definitively validating it, Badam TS has created validation and acceptance screens. The order will only be definitively recorded at the last validation of the order payment screen (by credit card, bank transfer or check). From the last click of acceptance, the order is considered irrevocable. It is planned, from the registration of the order, the sending of an e-mail to the Internet user. This e-mail confirms that the customer's order has been taken into account by Badam TS and that the product is available.
Payment
Payment is made either online by credit card, by bank transfer, by Pay-Pal or by check. The invoice for the product will be included in the package containing the product ordered. For "gift" orders, the invoice upon request from the Internet user will be sent directly to the billing address. - Online payment by credit card: The cards accepted are Visa and Mastercard. The account is only debited for the amount of the products ordered. - Payment by check: In the event of payment by bank check, it must be issued by a bank domiciled in France. The check, made out to "Badam TS" must be received within 10 working days following validation of the order at the following address: Badam TS 8 avenue de la Porte Chaumont 75019 PARIS. The order is only released once the check has been cashed. - Payment by transfer: A bank account number is made available to the customer, the order is then released upon receipt of the bank transfer.
Fight against bank card fraud
Information relating to the order is subject to automated processing. All payments by credit card are made on a secure site guaranteed by BRED Banque Populaire. Badam TS will be free to verify the personal data provided by the customer and to adopt the measures deemed necessary (request for supporting documents or cancellation of the order) so that the person whose bank account is debited is indeed the person who placed the order in order to avoid any fraudulent use of credit card numbers. Deliveries to PO boxes, internet cafes or any other indirect address will be systematically refused, as they cannot be verified as valid. In accordance with the Data Protection Act of 6 January 1978, the Internet user has the right to access, rectify and oppose all personal data at any time by writing and providing proof of identity to Fia-Net - Service Informatique et Libertés, 22 rue Drouot 75009 Paris.
Payment security
In order to ensure payment security, the website www.badamts.com uses the secure payment service of BRED Banque Populaire: CYBERPLUS; this service integrates the security standard: PCI-DSS (CB, VISA and MASTERCARD approval). Confidential data (the 16-digit bank card number, the expiry date and the cryptogram) are directly transmitted encrypted on the CYBERPLUS server without passing through the physical media of the Badam TS server. After validation of the order, the payment request is routed in real time to the secure telepayment manager of BRED Banque Populaire. This sends an authorization request to the bank card network. The telepayment manager issues an electronic certificate.
Shipping costs, conditions and delivery times
Shipping within 5 working days then delivery within 24-48 hours by Colissimo Express, according to the general conditions of sale of the Post Office, unless otherwise stated (in the case of products whose delivery time indicates a number of working days longer or in the case where the product is unavailable). Except in cases of force majeure, the delivery times indicated will only be applicable within the limit of available stocks. Badam TS cannot be held liable in the event of late delivery, for any reason whatsoever, therefore no claim for compensation may be claimed by the Internet user from Badam TS. Badam TS reserves the right to choose the carrier and guarantees the proper delivery of the products. The Internet user is required to check the condition of the packaging and the conformity of the product delivered, and to issue any reservations on the carrier's delivery slip, if applicable. In the event of payment by check, the order will be processed once the check has been cashed. Deliveries in France and abroad are made by the Colissimo Express service with parcel tracking with number and delivery of parcels against signature. Shipping costs are free for delivery in France from 100€ of purchases and from 200€ for deliveries outside the EEC, except during sales periods when even more advantageous conditions may be offered.
Product information and usage tips
The information, usage advice, practical advice concerning the products manufactured and distributed by Badam TS, provided on the Site or by e-mail in response to a question sent electronically by a User, have an indicative value.
Returns and exchanges
The Internet user has a period of 10 working days to exchange or return an item and receive a refund (from the date of receipt of the order). After this period, the products delivered are deemed to be compliant and accepted by the Internet customer, and Badam TS reserves the right to refuse the exchange, credit or refund. The returned item must not have been used, be in its original packaging and, for returns by post, accompanied by a copy of the delivery slip and the reason for the return. Return by post: The Internet user has the option of returning an item to the following address: Badam TS 8 avenue de la Porte Chaumont, 75019 Paris. In the event of an order cancellation and a refund, the return costs are the responsibility of the Internet customer. The item will then be refunded either by check, transfer or credit card, depending on the payment method chosen when ordering. The refund will be made within a maximum of 20 working days.
In the event of an exchange, the shipping costs of the new exchange order are covered by Badam TS (only for purchases made on the website www.badamts.fr) within the limit of a single exchange. In the event of a stock shortage attributable to Badam TS preventing such an exchange from being carried out, the customer will be compensated with a purchase voucher.
For obvious reasons of impossibility of reselling a custom-made product to another customer, custom-made items are neither returned nor exchanged except in the event of a quality problem.
Protection of personal data
Personal information: The provision of personal information collected as part of distance selling is mandatory, as this information is necessary for processing and delivering orders and for issuing invoices. This information is strictly confidential and is intended only for Badam TS. In accordance with Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms, the processing of personal information collected on the website www.badamts.com has been declared to the National Commission for Information Technology and Freedoms (No. 1637238 v 0). The Internet user has the right to access, modify, rectify and delete data concerning him/her. To exercise his right, the Internet user must send an email to Badam TS customer service at the following address: service-clients@badamts.fr or a letter to the following address: Badam TS - 8 avenue de la Porte Chaumont, 75019 Paris.
Intellectual property
All elements of the Badam TS site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are the exclusive property of the Badam TS company. The user who has a personal website and who wishes to place, for personal use, on his site a simple link directly to the home page of the Badam TS site must request authorization from the Badam TS company. In this case, this will not be an implicit affiliation agreement. On the other hand, any hyperlink referring to the Badam TS site and using in particular the technique of framing, deep-linking, in-line linking or any other deep linking techniques is in any case formally prohibited. In all cases, any link, even tacitly authorized, must be removed at the simple request of the Badam TS company.
Responsibility
Badam TS has, for all stages of access to the site, the ordering process, delivery or subsequent services, only an obligation of means. Badam TS cannot be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a breakdown in service, an external intrusion or the presence of computer viruses or any event qualified as force majeure, in accordance with case law. Furthermore, Badam TS disclaims liability for any failure to meet its contractual obligations in the event of force majeure or fortuitous events, including, but not limited to, internal or external strikes, fires, disasters, internal or external breakdowns, and generally any event preventing the proper execution of orders.
Entirety
In the event that one of the clauses of this contract is null and void due to a change in legislation, regulation or by a court decision, this shall in no way affect the validity and compliance with these general terms and conditions of sale.
Duration
These conditions apply for the entire duration that the services offered by Badam TS are online.
Applicable law - Disputes
These general terms and conditions of sale are subject to French law. The competent court in the event of a dispute will be that of the defendant's domicile or, at the defendant's choice, the place of actual delivery. In the event that a dispute arises from this contractual relationship, the Internet user and Badam TS undertake to seek an amicable solution before any legal action.
SHIPPING AND DELIVERY COSTS
Shipping Rates
We apply the current rates of La Poste (which provides the Colissimo Express service) for France and other countries. Simply add the desired products to your basket and then choose the delivery country to find out the amount of shipping costs that will be charged to you.
Delivery times
When will you actually be delivered? Your package's journey takes place in two stages from the moment your payment is received:
- First, our teams prepare your package (the time varies from a few hours to 5 working days), your package is then made available to the carrier (La Poste which provides the Colissimo Express service for France and abroad).
- In a second step, La Poste receives your package and undertakes to deliver it to you within 48 hours for France and less than a week for most other countries (Colissimo Service).
- In the case of an order in the Paris region, Badam TS can also personally carry out the delivery, with your agreement, within a shorter time frame than Colissimo and free of charge.
Product availability
All products on the site www.badamts.com are in stock unless otherwise stated, and are shipped within 5 working days, i.e. within five days excluding Saturdays, Sundays and public holidays following your order, following your order (unless otherwise stated: i.e. a period which indicates a greater number of working days or a product mentioned as "Unavailable").
Online order tracking
- Order tracking via customer account
- Track the shipment via the colissimo number.
What is the tracking number? With the tracking system, your package is unique. Using the tracking number transmitted by Badam TS, you can know at any time the routing status of your shipment in the postal network. In two clicks and a few seconds on the Colissimo website, you will be able to know the latest information relating to your shipment.
Security and reception of packages
Carriers and guarantees
Deliveries in France and abroad are carried out by the Colissimo Express service and its affiliates with parcel tracking with number and delivery of parcels against signature.
Receiving your packages
To avoid any dispute with the carrier, we invite you to check the condition of the packaging and the conformity of the product(s) delivered, and to issue any reservations on the carrier's delivery slip, if necessary. What is a delivery notice? This is the document that the parcel carrier leaves in your mailbox informing you that he has come to your home and that he has not been able to deliver your parcel (you were not there when the operator came, your mailbox is too small, etc.). This notice includes the address of the post office where you can collect it on the date indicated on the notice, upon presentation of this document and an identity document (in particular an identity card or passport). The delivery notice also allows you to mandate a member of your entourage who can then come on your behalf to collect your parcel from the post office with the delivery notice and an identity document.