Refund policy
Returns and exchanges
Client has 30 calendar days to exchange or return an article and be refunded (from the date of receipt of his order) After this time, the delivered products are deemed to be in conformity and accepted by client, and Badam TS reserves the right to refuse exchange, credit or refund. The returned item must not have been used, be in its original packaging and, for returns by post, accompanied by a copy of the delivery note and the reason for return. Return by post: The user has the possibility to return an article at the following address: Badam TS, 8 avenue de la Porte Chaumont, 75019 Paris, France. In the case of an order cancellation and a refund, the return costs are borne by the Internet customer. The item will then be refunded either by check, bank transfer or credit card, depending on the payment method chosen when ordering. The refund will be made within a maximum of 20 working days.
In the event of an exchange, the costs for sending the new exchange order are borne by Badam TS (only for purchases made on the website www.badamts.fr) within the limit of a single exchange. In the event of a stock-out attributable to Badam TS preventing such exchange, the customer will be compensated by a voucher.
For obvious reasons of impossibility to resell a custom-made product to another customer, the custom-made articles are neither taken back nor exchanged except in case of quality problem.
Client has 30 calendar days to exchange or return an article and be refunded (from the date of receipt of his order) After this time, the delivered products are deemed to be in conformity and accepted by client, and Badam TS reserves the right to refuse exchange, credit or refund. The returned item must not have been used, be in its original packaging and, for returns by post, accompanied by a copy of the delivery note and the reason for return. Return by post: The user has the possibility to return an article at the following address: Badam TS, 8 avenue de la Porte Chaumont, 75019 Paris, France. In the case of an order cancellation and a refund, the return costs are borne by the Internet customer. The item will then be refunded either by check, bank transfer or credit card, depending on the payment method chosen when ordering. The refund will be made within a maximum of 20 working days.
In the event of an exchange, the costs for sending the new exchange order are borne by Badam TS (only for purchases made on the website www.badamts.fr) within the limit of a single exchange. In the event of a stock-out attributable to Badam TS preventing such exchange, the customer will be compensated by a voucher.
For obvious reasons of impossibility to resell a custom-made product to another customer, the custom-made articles are neither taken back nor exchanged except in case of quality problem.